We want to make the payment process as simple and transparent as possible. Below is a breakdown of how payments work for your insurance policy.
Submit Form
Down Payment
Receive Policy
Step 1
Pay the $150 Non-Refundable Down Payment
Before we can process your insurance policy, a $150 non-refundable down payment is required.
This payment confirms your enrollment and allows us to begin securing your coverage.
It ensures that we can move forward with your application with the insurance carrier.
This is a one-time charge and is not applied toward your future premium payments.
Why is this payment non-refundable?
The down payment covers administrative costs, underwriting, and policy setup fees. Once we begin processing your coverage, these costs are incurred, which is why the payment cannot be refunded.
Step 2
Your Payment Information is Securely Saved for Future Premiums
When you make your down payment, the card you use will be securely stored to simplify future premium payments.
You will NOT be charged for your premiums at this time.
Once we receive final policy details from the insurance carrier, we will provide you with a payment schedule and premium breakdown.
When your policy is active, your stored card will be used to process premium payments according to the agreed schedule.
How is my payment information stored?
We use Stripe, a PCI-compliant payment processor, to securely handle and encrypt all transactions. Your payment details are never stored on our servers.
Step 3
Receive Payment Confirmation & Policy Details
After making your down payment:
You’ll receive an email confirmation with a receipt for your payment.
We will process your application and work with the carrier to finalize your policy.
You will receive your policy details and premium payment schedule once everything is approved.
At that point, we will notify you before any premium payments are processed, so there are no surprises.
Account
Managing Your Payments
We understand that things change! That’s why we provide an easy way to update or manage your payment details.
If you need to update your payment method, you can do so anytime through the Stripe Customer Portal.
If your card expires or is replaced, Stripe will attempt to automatically update your saved payment details.
If a payment ever fails, you’ll receive a notification with instructions on how to resolve it.
FAQ
Frequently Asked Questions
Common Questions
Questions? We’re Here to Help
If you have any additional questions about payments, feel free to contact us, and our team will be happy to assist you.
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